SUPPORT

Something not adding up?

Hupay is a small independent app in TestFlight. Mail reaches the developer directly, and beta reports are read the same week they arrive.

GET IN TOUCH
support@wartle.app

Typical reply within two working days. For a scoring question, say which score and which day — that is usually enough to reproduce it.

Bug reports: include your iOS version and watch model
Beta feedback: use the TestFlight feedback button in-app

Before you write in

Scores look wrong

Open the score and read its readiness label. A young baseline produces conservative numbers until enough of your own days are stored.

A day is missing

Days without enough wear time stay empty on purpose. Hupay never interpolates a day it did not observe.

Watch shows old numbers

Open the iPhone app once to refresh the cached snapshot. Complications past expiry mark themselves rather than hiding it.

Common questions

How do I get into the beta?

Request an invite from the home page. Places are released in batches so feedback stays manageable.

How do I export my data?

Settings offers a full export of everything Hupay holds, and a delete-all beside it. There is no server copy to request.

Hupay is not reading my Health data

Check Settings → Health → Data Access & Devices → Hupay and confirm the required categories are on. Heart rate, HRV and sleep are what the scores rest on.

Can I use Hupay without a watch?

Yes, with activity-based scores at lower confidence. Overnight HRV and sleep are what a watch adds, and they matter most to recovery and stress.

What does Pro include during the beta?

Cardio load history, per-workout intensity minutes and extended trend ranges — switched on for testers for the duration of the beta.